Televisions
What is covered: Avtex Limited will provide any valid repair / servicing necessary only to the television receiver product as stated on our warranty form. The extent of this warranty shall be to repair, service or replace at Avtex’s discretion for an equivalent television receiver product, to an operable state of use.
Period of Warranty: This warranty will provide a guarantee period from the date of purchase of 2 years in addition to the standard 12 months guarantee supplied as standard with the television receiver product [total 3 years for television receiver products purchased on or after 1st January 2013], your consumer rights are unaffected.
What is Not Covered: We would like to draw your attention to the following exclusions: This warranty does not cover breakdown of the television receiver product, or accidental damage due to:
• Faults / failure of the television receiver product resulting from improper usage or operation.
• Failure to follow the manufacturer’s instructions and/or installation guide
• Any external cause such as, fire, theft or weather, or faults in any electrical supply/ connection or mishandling, abusing,
misusing of the television receiver product or any breakdown or damage arising from recklessness or negligence by the owner / user.
• The purchaser relies entirely on its own skill and judgement in determining the fitness of any item of equipment for any particular purpose.
For further information or advice please contact Avtex Limited Tel 02920 847 670 email This email address is being protected from spambots. You need JavaScript enabled to view it.
A Smart TV is a platform that can run 3rd party Apps. 3rd party content providers may remove Apps from the Smart TV platform or stop supporting them at any time, and we cannot guarantee an App's availability. When new Smart TV products are launched, there may also be a delay before certain Apps become available. Availability of Apps is not included within the terms of the manufacturer's warranty,
• MODIFICATION The product is not considered to be defective in materials nor workmanship by reason that it requires modification in order
to conform to applicable national or local technical or safety standards and/or network settings or changes in broadcast paramters in force in
any country other than the one for which the product was originally sold in. This warranty will not cover, and no reimbursement will be provided
for such, modification, nor any damage which may arise as a result.
• Any business or commercial use of the television receiver product in any form or any problem / fault arising therefrom.
• Problems / faults caused by improper use of stands or wall brackets fitted / attached to the television receiver product.
• Damage caused by the use of any accessory / external item together with the television receiver product, not approved by
the manufacturer.
• Cleaning / servicing / attempted repair of the television receiver product carried out by the owner or any third party other
than Avtex Limited.
• Repairing cosmetic damage where the function of the television receiver product is unaffected including, but not limited to, dents,
scratches, discolouration, colour of casings & rust; or breakages of any component(s) of the television receiver product as a result
of unnecessary force or by any external cause / origin.
• This policy will not apply if the television receiver product is modified in any way or repaired by someone other than Avtex
Limited or one of their authorised repair agents.
• This warranty will be cancelled immediately in the event of your fraud, attempted fraud, or non-disclosure
of any changes that affect this television receiver products normal operating usage.
Satellite Navigation Systems
What is covered: Avtex Limited will provide any valid repair / servicing / replacement necessary only to the satellite navigation product as stated on our warranty form. The extent of this warranty shall be to repair, service or replace at Avtex’s discretion for an equivalent product, to an operable state of use.
Period of Warranty: This warranty is a statutory 12 months warranty. Your consumer rights are unaffected.
What is Not Covered: We would like to draw your attention to the following exclusions: This warranty does not cover breakdown of the satellite navigation product, or accidental damage due to:
• Faults / failure of the product resulting from improper usage or operation.
• Failure to follow the manufacturer’s instructions and/or installation guide
• Any external cause such as, fire, theft or weather, or faults in any electrical supply/ connection or mishandling, abuse or
misuse of the satellite navigation product or any breakdown or damage arising from recklessness or negligence by the owner / user.
• The purchaser relies entirely on its own skill and judgement in determining the fitness of any item of equipment for any particular purpose.
For further information or advice please contact Avtex Limited Tel 02920 847 670 email This email address is being protected from spambots. You need JavaScript enabled to view it.
• MODIFICATION The product is not considered to be defective in materials nor workmanship by reason that it requires modification in order
to conform to applicable national or local technical or safety standards and/or network settings.
This warranty will not cover, and no reimbursement will be provided
for such, modification, nor any damage which may arise as a result of:
• Any business or commercial use of the satellite navigation product in any form or any problem / fault arising therefrom.
• Problems / faults caused by improper use of brackets or peripheral equipment not approved by the manufacturer.
• Cleaning / servicing / attempted repair of the satellite navigation product carried out by the owner or any third party other
than Avtex.
• Repairing cosmetic damage where the function of the satellite navigation product is unaffected including, but not limited to, dents,
scratches, discolouration, colour of casings & rust; or breakages of any component(s) of the satellite navigation product as a result
of unnecessary force or by any external cause / origin.
• This policy will not apply if the satellite navigation product is modified in any way or repaired by someone other than Avtex
or one of their authorised repair agents.
• This warranty will be cancelled immediately in the event of fraud, attempted fraud, or non-disclosure of any changes that affect satellite navigation products’ normal operating usage.